Frequently asked questions

No, obituaries and the profiles of funeral homes and suppliers can be read by everyone.

An account is needed to leave a thought, send a telegram or flowers and ask for a quote. Signing up is free and takes only first name, last name, email and password.

On the Obituaries page you can search by first and last name, by municipality or province, and filter by period and age range.

By choosing your area at the top you see the obituaries of nearby municipalities first.

The funeral homes in charge of the service, on behalf of the family. Each obituary names the funeral home that published it, with its contact details.

Contact the funeral home named on the obituary page: it is the one that can edit or remove it.

If you get no answer write to info@necrologi360.com with the name of the person and what needs correcting.

Open the obituary and choose “Leave a message”: a memory or a word of comfort, up to 1000 characters.

The thought is public and appears with your name. The family can ask the funeral home not to receive thoughts: in that case the button is not there.

It is a private message for the family: it is not published on the page. The funeral home prints it and delivers it by hand.

“Send a telegram” appears only on the obituaries of funeral homes that offer the service, and for the period the funeral home has set.

When it is possible, on the obituary page you find “Send flowers”: choose the ceremony and the arrangement from the florist's catalogue, write the text of the ribbon and, if you wish, a card. The florist delivers to the place of the ceremony.

The button is there only if there is enough time before the ceremony to prepare the flowers, and it is not there if the family asked not to receive any or if the funeral is private.

You pay by card. On ordering, the amount is only held; it is charged when the florist accepts.

If the florist declines or does not answer in time, the order is cancelled and the amount is released with no charge. You receive an email in either case.

From the profile of stonemasons, printers, caterers and grave care services choose “Ask for a quote” and describe what you need.

The reply arrives by email and in your profile, where you can accept or decline the offer. Work and payment are then agreed directly with the supplier.

For visitors and registered users it is free: reading obituaries, leaving thoughts, sending telegrams and asking for quotes costs nothing. You only pay for the flowers you order.

From your profile, in the “Delete account” tab, confirming with your password. The account and your sign-in data are deleted.

Thoughts and telegrams already sent remain, with the name you signed them with, because they are part of the remembrance. To have them removed write to info@necrologi360.com.

Without your consent it uses only the cookies it needs to work, for example to keep you signed in. If you accept the analytics cookies, Google Analytics tells us how many people use the site and where they come from. There are no advertising cookies, and the visit statistics of obituaries and businesses are made without cookies and without identifying visitors.

The details are on the Privacy and Cookies pages, and you can change your preferences at any time from the button at the bottom right.

From “Register your business”: you say what you do, your address and your sign-in details, then confirm your email with the code you receive.

Funeral homes, florists, stonemasons, printers, caterers and grave care services can register. A business can have more than one category.

After our staff has checked it. In the meantime you can already enter the panel and prepare your profile and obituaries: they all become visible together on approval, and you receive an email.

A verified funeral home has confirmed its company name, address and contact details.

The profile on the site and quotes do not require a subscription. To publish obituaries, funeral homes choose a plan, monthly or yearly, with a free trial where offered.

Florists choose between a free plan with a fee on orders and a paid plan with no fee.

Prices and included features are on the Plan page of the panel.

Yes, at any time from “Manage subscription” in the panel. The subscription stays active until the end of the period already paid and does not renew.

You connect your Stripe account from the Payouts section. You are the seller and issue the receipt; the amount is charged to the customer when you accept the order and reaches your account, net of the fee of your plan.

Yes, if your plan includes it: you invite them by email from the panel and choose a role for each, which decides what they can see and do.

Yes. You can upload the poster with the obituary, create it in the panel from a template, or import it: the site reads its data and prepares the obituary, which you check before publishing.

Write to info@necrologi360.com: we answer as soon as possible.